FREQUENTLY ASKED QUESTIONS

TIME DOCUMENT STORAGE PROVIDES SECURE FILE STORAGE AND DOCUMENT MANAGEMENT SERVICES WITH FAST FILE RETRIEVAL ACROSS NEW YORK CITY, MANHATTAN, BROOKLYN, QUEENS, BRONX, STATEN ISLAND, LONG ISLAND, WESTCHESTER, AND NEW JERSEY.

Why use Time Documents Storage?

Professional Storage and shredding services are provided by us; we ensure your private documents remain irrecoverable for good. Document shredding protects your business and family from the risks of identity theft and fraud, not to mention legal implications associated with non-compliance. Our approach to document shredding adheres to federal and state privacy legislation, for the highest standards of privacy protection.

What other services do you provide?

From document storage to document shredding, we help clients of all sizes and in all industries successfully manage and access their documents when they need them.

Our services include:

Document and file storage
Document scanning
Document Shredding
Document management
X-Ray Storage
Document and file indexing
Archive Storage
Off-site record storage

How do I get to start with Time Document Storage?

We are providing 3 easy steps. Request your quotation, call us for a pick-up, and also we give full access to your records management system so you can simply contact us if you need a file returned securely to you.

What is the storage process?

Time Document Storage has an easy and quick process to get your documents and files in and out. This process starts when you give us a call to get a quote or simply fill out the online form.

Next, we start to box up your records and safely store them in.

To be able to pull and deliver files and boxes to you from storage we need to be able to identify the contents of each box.
The first thing to do is to number each carton.

The next step is to collect and scan your boxes into the facility. The boxes will then be moved from the loading dock area to be placed on shelving. And You can retrieve files and boxes whenever you like by contacting us either by phone, email, or via our online document management system.

Can I use my own boxes?

Yes, You can use your own storage boxes, or we will happily supply them for you. You can pack the cartons yourself or have our staff do it for you.

Do you provide Shredding Services?

Yes, Once your documents come to the end of their retention period, we can securely shred them for you.

How long does it take to get a shredding appointment?

We offer next-day shredding appointments Monday through Saturday.

Do You provide only on-site shredding?

No, We provide both on-site destruction and off-site shredding.

For off-site shredding, our security containers or your boxes are loaded into our secure trucks. Once our truck arrives at our plant they are immediately unloaded and placed in our protected facility. Your documents will be destroyed soon after arrival.

For On-site destruction, we bring our security containers to our Mobile Shredding Truck and they are picked up, dumped and your papers are destroyed by our automated system right outside your office.

Can I Choose a One-Time shredding and file Purge Service?

Yes, our One-time Purge service allows residential and business customers to easily carry out a large purge or one-time clean-out of documents piling up when requested. The same process is involved as with our scheduled shredding option. It’s great for an annual file clean-out or anytime you need to reduce accumulated paper in your office or any location.